Listen to the Podcast below:
In this insightful episode, Jeanette Winters, CHRO at 8x8, delves into the evolving challenges and opportunities in HR, with a focus on how technology—particularly AI and HRIS—is transforming the workplace. Jeanette discusses the critical importance of understanding cultural nuances in managing a global workforce and emphasizes the need for companies to prioritize work-life balance to attract and retain top talent.
She explores the rise of skills-based organizations, highlighting the sophisticated understanding required to effectively define and manage skills within a talent life cycle. The discussion also covers the shifting contract between employers and employees, with a growing demand for flexibility and integration of work-life balance.
Jeanette addresses the dual-edged impact of AI, noting its potential to both enhance and disrupt various aspects of our lives, from customer service to HR practices. She cautions against the risks of bias and the need to protect intellectual property while navigating these technological advancements.
In addition, Jeanette stresses the importance of HR professionals focusing on analytics, courage, problem-solving, and relationship-building to manage the complexities of today’s workforce. Elevating the world of work involves recognizing the honorability of all types of work, paying a living wage, treating individuals with respect, embracing diversity, and adapting to the ever-changing nature of work.