Talent Intelligence Drives Hiring Success in Manufacturing

LevelUP’s Recruitment Process Outsourcing (RPO) client, a leader in the industrials and manufacturing sector, struggled to hire Field Service Technicians (FSTs). While offering a flat rate of $35–$37 per hour, their compensation wasn’t competitive enough in high-cost areas. Industry competitors were offering higher wages that reflected the local cost of living and the specialized skills required.

As a result:

• Positions remained open for 100+ days
• Top talent chose higher-paying competitors
• Hiring delays disrupted operations
  
  

Identifying the Right Price for Top Talent

LevelUP used Talent Intelligence & Market Analysis to realign pay rates and improve hiring outcomes. Our efforts included:

• Understanding the Role: We started by conducting an in-depth analysis of the FST role. What skills were essential? How did these skills impact pay rates? We left no stone unturned in understanding the nuances of the position.
• Market Assessment: Next, we compared the client’s pay rates with market standards. The findings were stark— the flat rate was not competitive, especially in high-cost regions.
• Competitor Insights: We delved into how competitors structured their pay scales. It became evident that those offering higher rates for specialized skills were consistently attracting top talent more efficiently.
• Tailored Adjustments: Armed with these insights, we worked with our market intelligence analysts to adjust the client’s pay rates. The new rates reflected regional cost of living, required skillsets, and competitor benchmarks.
  
  

Program Impact

55% Reduction in Time to Fill

Within just 45 days of implementing the adjusted pay rates, the client successfully hired seven Field Service Technicians—roles that had previously gone unfilled for over 100 days. This represented a 55% reduction in time to fill.

Becoming a Magnet for Skilled Talent

Beyond addressing immediate hiring challenges, LevelUP’s approach elevated the client’s employer brand. By offering competitive, market-aligned pay rates, the client was able to attract higher-quality candidates and position themselves as a top choice for skilled technicians.

Discover the role of talent intelligence in improve hiring outcomes.