Case Studies

Streamlining Talent Acquisition for a Leading Healthcare Provider

Written by LevelUP | Jun 26, 2024 4:33:06 PM

Key Insights

CLIENT
Not-for-profit healthcare organization
 
CHALLENGES
  • Overwhelmed Talent Acquisition Team
  • Lengthy Hiring Process
  • Poorly Matched Candidates
SOLUTION
The collaboration initially began an Executive Search service and evolved into a comprehensive Project RPO engagement. Throughout the partnership, LevelUP deployed five recruiters and an engagement manager. Our tailored solution consisted of thorough intake sessions, establishing team metrics, and streamlining the interview process.
 
RESULTS
  • 12 positions filled with Executive Search
  • 76% increase in positions filled once RPO was established
  • Trusted partnership developed through success and communication


Background

LevelUP's healthcare client confronted an urgent requirement to recruit allied health and clinical professionals to mitigate staffing shortages, fill specialized positions, and cater to the increasing demand for various health services. These hiring needs reflect the evolving landscape of healthcare, posing significant challenges for organizations to manage within their own Talent Acquisition departments.

Client Challenges

Overwhelmed Talent Acquisition Team

The client's internal talent acquisition team was overwhelmed with increasing hiring needs, leading to delays in addressing many candidates.

Lengthy Hiring Process

Due to a lack of manpower, the hiring process was lengthy, causing quality candidates to slip through the cracks or withdraw before an offer was made.

Misaligned Candidate Submissions

Candidates were being submitted without adequately matching the actual requirements, due to minimal interaction with department managers.

Executive Search: Initial Efforts

LevelUP was given roles to recruit for without access to hiring managers and was able to submit 119 individuals in a four-month timeframe. We created a sense of urgency in hiring manager schedules and optimized the prioritization of candidates in the pipeline.


Transition to Project RPO Model

LevelUP launched a Project Recruitment Process Outsourcing (Project RPO) solution, deploying five recruiters and an engagement manager. Our approach included:

Intake Sessions

Conducting thorough intake sessions with hiring managers to accurately identify departmental needs, ensuring candidates matched the required qualifications.

Team Metrics and Standards

Establishing team metrics and weekly recruitment standards to maintain consistent performance and accountability.

Streamlined Process

Designing an efficient interview and screening process tailored to the client's needs, significantly reducing the overall cycle time.

Enhanced Interaction

    Gained access to department managers, allowing for better alignment with role requirements.

Strategic Sourcing and Engagement

  • Targeted Sourcing: Implemented strategic sourcing, outreach, and candidate engagement methods.
  • Mission-Driven Candidates: Identified candidates who met requirements and were genuinely passionate about the client’s mission and purpose. 

Measurable Impact: Cost Savings and Efficiency

Cost Savings

Our services eliminated costly agency spend, saving the client 57% in additional recruiting fees.

Reduced Time-to-Fill

The average time a position remained open was significantly reduced due to our deep understanding of role requirements and a consistent, collaborative partnership.

Increased Submittals

Following the introduction of our Project RPO model, the number of candidate submittals increased by 76%.

Since adopting RPO, our client has achieved a streamlined recruiting process, enabling them to secure top-tier talent in a challenging healthcare market.

To learn more about RPO and how it can transform your talent acquisition strategy, download our complete guide. For information about our specialized healthcare services, please visit our healthcare page