Case Studies

Rebuilding a Cybersecurity Team for a Global Hospitality Leader

Written by LevelUP | Mar 4, 2025 2:10:09 PM

The Challenge

Like many businesses, this global hospitality company faced major challenges with the pandemic, resulting in the loss of nearly 90% of their workforce. They faced an urgent challenge: reconstructing their cybersecurity and architecture division to ensure robust protection and seamless operations. They needed a partner who could not only help them grow but also uphold their high standards throughout the hiring process.

LevelUP's Solution

LevelUP stepped in to tackle this challenge head-on. We crafted a tailored solution focused on three critical areas:

  • Compliance and Governance
  • Engineering/Architecture
  • Operations

Understanding the importance of security operations, we prioritized rebuilding the red team. Our recruiters got to work immediately, sourcing and interviewing top talent to build a robust pipeline of candidates.

Program Impact

75+ hires
in the client's cybersecurity division
30 days

average time to fill

LevelUP filled over 75 roles in the client’s cybersecurity division, with an average time-to-fill of less than 30 days. While some specialized roles took a bit more time, we ensured the client’s cybersecurity teams were rebuilt efficiently and effectively. 

Roles Filled

Here is a snapshot of key positions filled across various levels of the organization:

Executive Search

  • Regional VP, Americas
  • Security Director of Business Resilience
  • Director of Risk Management

Operations Center

  • SOC Analysts
  • Lead Analysts

Vulnerability Management

  • Red Team Members
  • Analysts
  • Vulnerability Management Analysts
  • Risk Engineer

LevelUP’s expertise and customized approach enabled us to successfully rebuild the client’s cybersecurity workforce, while ensuring they were well-prepared for future challenges. We are proud to have been a trusted partner in their recovery, and remain actively engaged in supporting their evolving talent needs.

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